Here at eCabs we are striving to be the best Taxi Company available to all customers whether they are a large company or a member of the public. We have been established now since 2001 and have risen from 1 car to currently now a fleet of 40 vehicles and 46 drivers. We have eight office staff that operate our phones 24 hours a day, 7 days a week, all year round including public holidays. In the 9 years we have been operating, we have become the biggest taxi firm in the Ballymena area and can meet any demand when required with the minimum of fuss.
In June 2005 we installed a fully computerised purpose built booking and dispatch system into our office. We also installed on board computers with the latest Tom Tom navigator and GPS tracking system into all our vehicles. The on board computers are linked directly to our office computers. This allows us to track and communicate with the vehicle in a completely private manner. As a result, this technology allows us to run more efficiently and ultimately on time for all our customers. It also allows us to stay ahead of our competition and allow the company to grow with demand and as technology advances. Recently in March, we travelled over to England to our data communications company (Marandy Data Communications) to view the latest software and updates available with our system. As a result, we are now in the process of installing new on board computers to all our vehicles. The new computers now come with on board camera for customer security. Credit card payment facility and the latest smart card/ID card with recognition pad. The smart card/ ID card can also be used as a loyalty card offering the customer at 2% return on their taxi journeys, which can be cashed in at any time throughout the year, therefore customer is being rewarded for their loyalty.
The smart card/ loyalty card can also be used by companies to advertise their business with their logo or brand printed on the card.
We hope our website allows you to see how committed we are to providing a first class taxi service to all customers but also to be competitive price wise. We look forward to hearing from you and please do not hesitate to contact us if you have any queries related to our business.